Should Small business buy a customer database or CRM Solution?

By adminCategory: Uncategorized

Over the years I have been asked this question numerous times, and my response has changed. 10 years ago my answer would be customer database purely on the sheer complexity and the poor ROI (return on investment) that CRM offered small business.  Most small business initially rely on word documents, spreadsheets, shared folders, outlook express

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How to automate your Clinic Business?

By adminCategory: How To

I am writing to inform you about one of the greatest developments in the skin/laser clinic industry called 3GB Clinics CRM. 3GB Clinics CRM was designed to help you automate your business and sell more products and services by leveraging its Clinic Automation Engine, the latest Generation CRM, Clinic Retail and advanced Clinic Management.

How to Increase sales whilst reducing costs?

By adminCategory: How To

One of the simplest and most important formulas in business is Profit = Revenue – costs. Most business focus on (Revenue) constantly increasing sales by acquiring new customers and pay little no attention to maximising existing leads, selling to existing customers and reducing the cost of sale. The reason, “It’s too complicated!” I agree, it

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How to get leads for free?

By adminCategory: Uncategorized

One of the biggest challenges in most business is increasing sales. To increase sales you need to increase customers. The following are a few tried and tested methods that can be used to generate more leads which then we convert into customers.

What is Application Convergence and will it be a Technology Revolution?

By adminCategory: App Convergence

If we look at every technology revolution it brings about a number of common benefits which can be summarised as: Cheaper Faster Better Easier Smaller

The Main Reason to buy CRM?

By adminCategory: Which CRM

A lot of people buy a CRM solution because they know another business that successfully uses one or they just simply need a customer database. It is important to note that all CRM solutions are different especially when we consider interoperability with your existing and future systems.

The Truth About Win and Web Based CRM

By adminCategory: CRM, Win or Web

Speed of application use Probably the key for all business’s and the reason that more than 80% of the CRM market is still application based. If you have x amount of people using the system for X amount of time,  you will have to understand that this is costing you up to 30% more because

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Everything You Wanted To Learn About Customer Service Software

By adminCategory: customer service software

Any ecommerce store will know that sustaining a good business relationship with customers is probably one of the toughest tasks. Since the online world does not provide scope for personal interaction with customers as you never get to ‘see’ them, all you have is superior customer service to forge long lasting relationships with customers and

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Windows CRM More Cost Effective than Hosted CRM

By adminCategory: CRM

Any good business owner knows the importance of CRM applications. However, if there’s one thing that needs to be answered even before you decide to invest in one, it’s this: should you have it hosted or in-house?

Small Business Email Challenges

By adminCategory: Email Challenges

Let’s face it, there are not many days that go by that we don’t send or receive an email, in fact it is estimated that there is 144.8 billion emails generated every business day (data from IDC).