If we look at every technology revolution it brings about a number of common benefits which can be summarised as: Cheaper Faster Better Easier Smaller
A lot of people buy a CRM solution because they know another business that successfully uses one or they just simply need a customer database. It is important to note that all CRM solutions are different especially when we consider interoperability with your existing and future systems.
Speed of application use Probably the key for all business’s and the reason that more than 80% of the CRM market is still application based. If you have x amount of people using the system for X amount of time, you will have to understand that this is costing you up to 30% more because
Any ecommerce store will know that sustaining a good business relationship with customers is probably one of the toughest tasks. Since the online world does not provide scope for personal interaction with customers as you never get to ‘see’ them, all you have is superior customer service to forge long lasting relationships with customers and
Any good business owner knows the importance of CRM applications. However, if there’s one thing that needs to be answered even before you decide to invest in one, it’s this: should you have it hosted or in-house?
Let’s face it, there are not many days that go by that we don’t send or receive an email, in fact it is estimated that there is 144.8 billion emails generated every business day (data from IDC).
Managing sales staff performance remains one of the critical aspects, which can either make or break a sales manager’s success. Most sales managers think that nothing much has changed when it comes to staff management but this is wrong. These days, sales automation has become a key component of any marketing and sales team. Not
Lead management refers to the holistic set of processes, which encompass business practices, methodologies as well as various systems, which work together generation of new income. This is facilitated by engaging new clients and business partnerships as well as their individual responses to various marketing and advertising techniques. With a lead management system, the processes
The internet has thousands of sites with guides and tips on what to consider when choosing a CRM solution. This article attempts to be unbiased towards the different areas that you need to consider before making the right decision.
These days, almost all businesses are talking about crm solutions. Customer relationship management solutions are the hottest topic of discussion these days and through it, businesses are seamlessly able to manage various customer resources like online finds, mails, transactions, accounts etc. These crm solutions are used along with business automation marketing systems to make all