Web Vs on-site CRM?

By adminCategory: CRM, Win or Web

Web based CRM is also known as hosted CRM and is a new form of cost effective CRM delivery. These systems usually have poor user interface and are proprietary systems. It is very difficult and expensive to have custom development on web based CRM.  

Three Primary Reasons Why Customer Database Software Is Critical To Your Business

By lizCategory: Customer Database

Whenever a company needs to handle critical or sensitive customer data, it certainly needs a robust customer database system to ensure that all data is stored accurately and can be retrieved easily as well. Here are the top three reasons why investing in a crm customer system is useful for the business.

The Main Reason to buy CRM?

By lizCategory: CRM

A lot of people buy a CRM solution because they know another business that successfully uses one or they just simply need a customer database. It is important to note that all CRM solutions are different especially when we consider interoperability with your existing and future systems.

Your business processes should automatically send out emails

By lizCategory: Business Automation, Email Challenges

In order to maximize profits, every business today would need to be automated at least till some degree. Also, with the large number of internet based businesses that exist today, business automation has become a basic necessity. If your business involves sending out a lot of emails and text messages on a daily basis, then

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The main Benefits of Small Business CRM

By lizCategory: CRM, Small Business Software

There are a lot of people who are apprehensive about using CRM software. One of the primary reasons is that they find it too expensive. What’s more, they believe they can easily manage their existing and potential clients on their own, perhaps with the aid of a spreadsheet.

The Main Advantages Involved In Salesforce Automation

By lizCategory: Business Automation, Sales, Uncategorized

Many businesses are realizing the significant benefits of leveraging a salesforce automation tool. Through such sales management software, businesses can subscribe to customized, on-demand services sans the high maintenance costs involved. Here are some of the main benefits of using a sales force crm system.

The Importance of Centralising Fax, Email, SMS and Voicemail

By lizCategory: Email Challenges, Fax and SMS

A long time ago—when the concept of CRM, or customer relationship management had not been heard of, and that there was no software that would help you with it—businesses would utilize various kinds of applications to keep track on the performance of their enterprise. For instance, to serve as a database for their customers, they

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Workflow Management: The Key to World-class Customer Service

By lizCategory: Workflow Management

There are a lot of processes that are involved in business operations, and one of them is workflow management. This basically refers to the passing of data—may it be in image, document, or whatever else—from one person to another. It may also be passed on through the use of a machine. The key here is

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The Importance of a Great Familiar GUI (Graphical User Interface)

By lizCategory: CRM

Have you ever found yourself in this scenario? You are excited on the prospect of using a small business software solution. However, once you get to open it, you realise that you’re exploring very unfamiliar territory. The features you are familiar with ant be found. Some buttons seem be in the wrong place. The entire

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The Future of CRM

By lizCategory: CRM

As the needs for business people change, so should the technology that they are currently depending on. So far, CRM solutions will not disappoint. Though this software is known to provide ease for those who want to better manage their customer list as well as keep track on their advertising campaigns, there are still a

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