Customer Success Stories
Below is a brief list of our customers, they vary from small call centres, service based companies, pack and send to cosmetic clinics. The needs of all businesses vary, 3GB can be configured for almost any type of business. If you’re a business that sells products or services and are looking for a better way to do things contact us and we will help you get the most out of your business.
"We were looking for a better more efficient way to serve our finance customers, we found 3G Business CRM and we were pleasantly surprised. Having used a number of Finance Aggregator CRM systems in the past our biggest issue was finding something easy to use and easy to customise and set-up ourselves. The team at 3G Business helped us set-up the basics and showed us how to automate our mortgage process, and from that moment onwards we were in control.
First we added numerous email, SMS and document templates and connected them to our mortgage process, and then we switched on auto chasing of documents, (My favourite feature) which saves us endless hours each and every day. Now 3GB chases missing documents and we mainly focus on finding our customers the best finance solution.
Recently we made some acquisitions to grow our business and together with 3G Business we are building automated marketing campaigns to maximise the results. We are quite excited how our business is transforming and we are looking forward to some great results. We recommend 3G Business and believe it will form a new standard for Mortgage Broker Groups." - Tariq Haidary, Search Financial MD
"When our team was looking for a new workflow/CRM system, we were expecting your typical 'highly enthusiastic sales pitch' from the 3GB team largely due to seriously disheartening experiences with other CRMs over the years (over promise, under deliver). However it turns out 3GB is a genuinely excellent system. The streamlined communication component alone has literally saved our team days each week, but we still have complete freedom to personalise each message which is important to us.
The real kicker though is the workflow management - we've been wanting to customise our workflow for so long but it was always going to cost an inordinate sum that we couldn't justify. 3GB is structured around customised workflow which is incredible for our team as we can now track every single customer's progress in a way that makes sense to us, and makes more time to focus on improving their experience.
Plus, the team at 3GB are the most genuinely helpful and responsive tech team we've ever encountered. Not just in terms of fixing bugs during set up, but welcoming our wish list items as a challenge to improve their already stellar system. It's safe to say we're looking forward to the possibilities ahead for our team with this system." - Michelle Coleman, W Financial MD
Central West Autos
Central West Autos commenced business in early 2013 in Orange NSW. Since then the company has grown exponentially from selling 10 cars per month to selling consistently over 100+ cars per month. Employing 11 local full-time staff members, each professional in their own areas, who have the knowledge and experience to deliver the very best experience in Finance and Used Cars in NSW not only locally but competing with the city markets and NSW wide.
"We were looking for a more efficient way to run our business, we came across 3G Business and after the demo we were hooked. They set-up 3GB for our business, helped us build and automate our finance process, and from that moment we knew our business was going to change. First we noticed that each staff member could do a lot more, in fact we measured it and discovered a productivity increase of approx. 500%. Within as little as 3 months our monthly revenue increased by 300% and now we are looking at expanding nationally. All this was made possible by 3G Business, we absolutely love it and highly recommend it." - Sophie Stapleton, CWA Finance Manger
Australian Laser Skin Clinics (ALSC)
ALSC was founded in 1998 and are the pioneers of the Laser and Paramedical Skin industry with the vision and passion to unite patient concerns with the most advanced, proven, non-invasive medical technology. They believe that the latest techniques and cutting edge medical equipment in the field of Laser Hair Removal and Skin Rejuvenation should be accessible to everyone, therefore, they promise to offer you the most cost effective procedures in Australia without sacrificing quality.
"We absolutely love 3GB Clinics CRM. It has saved us a lot of time in virtually every part of our business. The success of the Auto SMS confirmations the Outlook like calendar, auto appointment generation, auto day sheets and auto accounts have proven to be very valuable for our business. We highly recommend 3GB Clinics CRM." - Jim Kostakis, Australian Laser Skin Clinics MD
Lisarow Glass was founded in 1994 and have been providing high quality glass and glazing services to Sydney, Newcastle and the Central Coast for over 19 years. From glass roofs to automated glazed walls, our experience is second to none.
Unsolicited Testimonial – "I own a glazing company on the Central Coast of NSW named Lisarow Glass. I purchased 3G Business around 4 weeks ago and honestly believe it is one of the best decisions I have made. It has become the core of our processes, from phone enquiries to project scheduling, marketing to invoicing. Totally rate and recommend it!" - Jeremie Hargreaves, Lisarow Glass MD
Drymaster commenced operations in 1990 and it provides its customers with a simple formula “Your choice of Dry or Steam”. Most carpet cleaning companies only offer one choice, steam cleaning or dry cleaning. Drymaster has a competitive edge because we offer the customer a choice of either dry or steam.
Franchisee Testimonial - "The 3G Business System is marvellous – Basically it means I don’t need an admin person anymore and it makes my business totally paperless. I love that I don’t need to log into an online system and the jobs are all their on my IPhone even when there’s no internet access at the customer site." - Mark Stachnik, Drymaster CEO & Founder
Davidson's Blinds & Shutters
Davidson's Blinds & Shutters is an industry leader constantly sourcing cutting edge products to satisfy all market needs. From traditional to the very latest trends, we have a solution for you. In a time of tremendous environmental focus we can provide you with a huge range that satisfies energy saving solution that not only look good but are competitively priced.
Bundaberg Auto Glass & Windscreens Specialists
Bundy Windscreens began in 2006 when the owner Kerry Greig saw a need for improved service in the auto glass industry here in Bundaberg. Making the most of the opportunity, Kerry worked hard to ensure that Bundy Windscreens provided a great service for all who needed help with their auto glass needs. Since then, this family owned and operated business has grown to the largest and most respected service in the district. Currently employing 8 dedicated locals who recognise the same need for great service.
A Touch Of Class
A Touch Of Class is the city’s premier cleaning company. We offer our professional cleaning services all over Melbourne and operate 24 hours a day 7 days a week including public holidays. Our experienced staff members use the latest cleaning equipment and methods to ensure your home or business is always at its best.
Great Water is one of the leading online water filtration businesses, for over 15 years they have made it their number one priority to deliver the purest water available through Great Water's state of the art water filtration technology. With a number of sales and service reps on the road they required a system that would manage sales, service installs and accounts with the ability of pushing service data directly to their field staff's mobile devices.
Simplify the ordering process by providing your customers and on the road sales team with direct access to your ordering system, your customers and your sales staff can place orders directly via the web or their mobile device. Orders are directly flagged for dispatch and account customers orders are shipped instantaneously.
“3GVision was with us from the word go. They set-up the system, helped us import our customers and developed customised features all in record time. Their support and development teams in England and Australia never ceases to amaze me, we request a feature during the day and whilst we are in bed they install it ready for us to use the next morning. They have enabled us to automate our business in ways I never imagined. 1 system for all our customer data, emails, faxes, sms, documents…. We love it!” - Jacqui Pursey, RNW90 Office Manager
Australian Skin Clinics
Australian Skin Clinics are considered to be leaders in the Cosmetic Medical Day-Spa. Based in Queensland, Australian Skin Clinics have gone from strength to strength, with the launch of their Express franchise ASC required a multi-location system that enabled clients to book treatments, purchase products and services from any location for any location. They required a system that simplified the management of day to day functions such as leads, sales, customer enquiries, bookings, confirmations, payments, receipts, client data, pictures, marketing and accounts.