Archive for the "CRM" Category

Email management with CRM

By lizCategory: CRM, Email Challenges

For every business, the right type of workflow design is important if they want to ensure that their business runs in an efficient, cost effective way. There are no businesses today that can work without using the internet. In fact, when it comes to businesses, emails tend to be one of the most used business

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CRM Alone Is Not Enough

By lizCategory: CRM

So you have a Windows CRM software running on your PC? Now what? Normally, when you speak of CRM, the first thing that comes to mind is technology, which will actually cost you hundreds to thousands of dollars to buy, depending on where you’re planning to get it and the features it contains. However, not

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4 ways in which your business workflow can benefit from Skype with CRM

By lizCategory: CRM

A lot of businesses today are using skype with CRM in order to manage their workflow in a more efficient and a cost effective manner. Integrating skype with CRM can help you store all of the IM accounts of your customers along with their contact details like their home and office phone numbers and mobile

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Next Generation CRM – 3G Business CRM

By adminCategory: CRM

3GBusiness CRM is a simple and easy-to-use Sales, Business Automation and Contact Management database, designed for companies that sell products and services to numerous customers.

CRM Customisation

By adminCategory: CRM

Next Generation CRM platforms need to offer full customisation. With the number of flexible design tools and components for .net and other development platforms there are no excuses for CRM providers not to offer truly simple customisation tools that can be used by non IT minded individuals.

Does CRM Manage Customer Relationships?

By adminCategory: CRM, Which CRM

CRM (Customer Relationship Management) – The wider industry agrees on the acronym but everybody in it seems to have their own definition. In order to understand if CRM manages customer relationships I will first look at the various definitions of CRM and then explore if CRM has any impact on customer relationships.

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