Author Archive

What is Application Convergence and will it be a Technology Revolution?

By adminCategory: App Convergence

If we look at every technology revolution it brings about a number of common benefits which can be summarised as: Cheaper Faster Better Easier Smaller

The Main Reason to buy CRM?

By adminCategory: Which CRM

A lot of people buy a CRM solution because they know another business that successfully uses one or they just simply need a customer database. It is important to note that all CRM solutions are different especially when we consider interoperability with your existing and future systems.

The Truth About Win and Web Based CRM

By adminCategory: CRM, Win or Web

Speed of application use Probably the key for all business’s and the reason that more than 80% of the CRM market is still application based. If you have x amount of people using the system for X amount of time,  you will have to understand that this is costing you up to 30% more because

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Small Business Email Challenges

By adminCategory: Email Challenges

Let’s face it, there are not many days that go by that we don’t send or receive an email, in fact it is estimated that there is 144.8 billion emails generated every business day (data from IDC).

Which CRM Solution?

By adminCategory: CRM Solution

The internet has thousands of sites with guides and tips on what to consider when choosing a CRM solution. This article attempts to be unbiased towards the different areas that you need to consider before making the right decision.

Web Vs on-site CRM?

By adminCategory: CRM, Win or Web

Web based CRM is also known as hosted CRM and is a new form of cost effective CRM delivery. These systems usually have poor user interface and are proprietary systems. It is very difficult and expensive to have custom development on web based CRM.  

Six Ideas for Next Generation CRM

By adminCategory: CRM

I was browsing the web and I came across an interesting article Six Ideas for Next Generation CRM by Graham Hill. I found this article quite interesting so I added my response which I have provided below:

Are there any plans to integrate MS Word & MS Outlook?

By adminCategory: Outlook, Word

I came across the following blog which I found very interesting. I post my response below http://forum.wbpsystems.com/discussion/229/ms-word-ms-outlook-integration

CRM With Skype

By adminCategory: Skype

   3GB Skype has arrived.

Do More Business with 3G Business

By adminCategory: Small Business Software

When you are in business, it is very important that you can learn to adapt to new technology. For one, your competitors will try their best to do so, and if you want to beat them or at least join them, you should make such an investment. Moreover, new technologies are now very helpful when

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