Archive for August, 2012

The Importance of Centralising Fax, Email, SMS and Voicemail

By adminCategory: Email Challenges, Fax and SMS

A long time ago—when the concept of CRM, or customer relationship management had not been heard of, and that there was no software that would help you with it—businesses would utilize various kinds of applications to keep track on the performance of their enterprise. For instance, to serve as a database for their customers, they

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