Page not found – 3G Business CRM | 3G Vision https://www.3gbusiness.com.au Fri, 14 Feb 2020 04:40:24 +0000 en-AU hourly 1 https://www.3gbusiness.com.au/wp-content/uploads/2016/09/cropped-favicon-1-32x32.png Page not found – 3G Business CRM | 3G Vision https://www.3gbusiness.com.au 32 32 Business Process Automation Software in Accounting Firms https://www.3gbusiness.com.au/blog/business-process-automation-software-in-accounting-firms/ Fri, 14 Feb 2020 04:23:36 +0000 https://www.3gbusiness.com.au/?p=2250 read more

]]> What is Business Process Automation Software?

Business Process Automation or BPA is the integration of varied business processes with modern application development to meet changing market demands. It increases efficiency and control costs across the organisation. A Marketing Automation Software goes beyond just data management and records to advanced software systems and programs that integrate all your processes. Automation can help your company in maintaining control over various issues, such as customer relationships, planning, sales, standardisation, and development. It can target not just complicated information technology tasks, but also programs like email marketing services. Sales and Marketing Automation analyses financial data such as customer patterns, stock exchange rates, supply and demand, market trends and more, and aids in predicting lucrative future investments. Devising an efficient marketing system ensures a smooth flow of business operations.

Need for Business Process Automation Software in Accounting Firms

Accounting firms deal with a lot of data, in terms of numbers and information. This data has several stakeholders and the values and figures can have severe business impact. This makes this data more confidential and has to be treated with the utmost precision. Most of the workflows are inter-connected and inter-dependent on each other. A BPA software can simplify several processes in between such as rules-based functions to execute reconciliations, analytical procedures, and dual-purpose procedures. Considering this scenario, automating the process using a Business Process Automation Software reduces the overall friction arising out of dealing with copious amounts of data. A Business Automation Software helps in the following ways:

  1. Operational stability and internal controls – Employing a BPA at a finance firm creates a direction for the workflow. Standardised processes allow organisations to ensure that workflows and outcomes are predictable, consistent, and precise. It also aids in minimising waste of resources, improves accuracy, and ensures consistent compliance.
  2. Lesser errors – As the system becomes automated, the possibility of human error that could creep in the case of a manual entry can be eliminated.
  3. Sustainable – With the movement into a digital system, the need for books, journals and such similar physical documents is completely displaced. This means less wastage of paper, making the world a better place to be.
  4. Improved productivity – By bringing in technology, employees can move over from trivial clerical work to ones that require more attention and precision. Apart from increasing the productivity of the workforce it also gives them a sense of gratification when they realise that their work renders business impact.
  5. Cost effectiveness –Digitalising the process can reduce customer service and transaction costs. The obvious increase in accuracy itself can help in bringing down unwanted compensation costs that might have to be borne in case of errors.
  6. Better understanding of audit processes – By employing a BPA, auditors can reallocate their time to more value-added activities, which will inherently increase audit quality. Auditors can also gather better understanding of the client’s business operations and therefore be able to more precisely assess the risks involved.
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3G Vision: The future of Client Management Systems https://www.3gbusiness.com.au/blog/3g-vision-the-future-of-client-management-systems/ Wed, 04 Dec 2019 06:22:49 +0000 https://www.3gbusiness.com.au/?p=2242 read more

]]> A Client Management Software or CMS is a specifically designed software for organisations that assist in managing customer data. It supports sales management, delivers actionable insights, integrates with social media and engages in team communication.

The most important purpose of any organisation or business is to expand their operations, generate more revenue and gather more clients. Existing customers are the greatest asset of any business because they are already acquainted with your brand, your products and operations. They have invested in you, is in constant business with you, and contribute to your earnings. Every customer is an integral part of your organisation, and it is crucial to analyse, foster, and build a good rapport with him or her to garner their loyalty, which will culminate in more trade. Fostering this exclusive bond calls for in-depth knowledge of their needs and every interaction they have had with your organisation. This information is spread across varied tools such as documents, emails, calendars, etc. As your business grows, organising and managing this important information and having prompt access to it becomes a struggle. This is when you need a tool that can display the entire details about customers with context, communication history, and keep you updated about appointments, notes, and insights. This is precisely what a client management software does.

At 3G Vision, we understand the needs of an evolving business and our Customer Management Software is fashioned to meet the increasing demands of the global business sector and adapt to new trends. Our CMS plan collects customer data and arranges them in a methodical manner, which can be sorted as per your wish based on several available filters. Every transaction and its history are noted and arranged systematically for easy lookup. The tool acts as a single source of information for every member in the organisation and the access is granted to across departments. The software ensures that there are no information gaps and no going back and forth, fishing for information. Time is of essence and the algorithm aids in quickly picking customer data that is spread across programs and applications. The more knowledge your employees have, the more empowered they feel.

Having an accurate and up-to-date CMS that everyone uses and has access to, helps employees solve client problems immediately and efficiently. It makes employees and clients happy. It is always better to have a standardisation in the communications with them as this is pleasing and maintains a uniform tone. With a standard instruction set, this can be easily achieved. A pleasing professional communication, prompt business activities and good support, reduces the risk of attrition is by 40%.

This CMS plan is capable of monitoring and collecting every minor detail of your customers’ transactions thereby offering you a panoramic view of the business arena and customer interactions. This helps you in two ways – understanding the needs of the customers and facilitating better options and services to them, and strategically planning your future investments based on customer behaviour and business trends. One can cross-sell and up-sell at the right time, with higher success rates. The installation and set-up of a CMS software is an investment that over time reaps benefits, which outweigh the costs.

Using a CMS, employees of the sales team can better schedule meetings with prospects in the same geographic area. With our CMS, you can closely understand and monitor your customers – an experience that can prove to be very personal. Analysis of customer data is simplified as it is collected at a single point. The advanced monitoring facilities of the software automatically updates the social media information of the customers. This saves up on effort and time that will need to be incorporated in doing manual researches otherwise. There are provisions for conducting interactions with the clients, which will be more like a live interaction and feedback session. This client follows up provision has proven to be useful for several of our clients. A highly customisable template that it is, it can be tailored to add the personal touch, unique to your business. Collation, organising and updating of your database as when it is needed, occurs without human intervention using a CMS.

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3G Vision: Envisioning the future of Financial CRM https://www.3gbusiness.com.au/blog/3g-vision-envisioning-the-future-of-financial-crm/ Wed, 04 Dec 2019 06:10:26 +0000 https://www.3gbusiness.com.au/?p=2239 read more

]]> Customer Relationship Management or CRM is a strategy envisioned to manage an organisation’s relationships with existing and potential customers. It conducts a data analysis on customers’ history with a particular organisation and renders strategies to improve business relations with customers, primarily focusing on customer retention, thereby generating better revenue.

CRM for financial planners is a similar system that acts as a social and collaborative wealth management platform to build an advisory practice. It aids the organisation in collecting, collating and collaborating the financial data of your customers to predict future trends by analysing their past transactions. The finance department is the most important team in any organisation. Handling massive amounts of data, the database of this division is bound to be extensive. The finance team is obviously inter-connected with several other internal teams, external parties and stakeholders. The data is crucial and highly confidential and this calls for the need for an expert CRM for financial planners. We at 3G Vision have formulised impeccable CRM for finance and accounting companies that facilitate your business model.

The more you know your customers, the better you will be able to provide them with the kind of positive experience that they expect. A CRM software employs an advanced organisational technology that can not only accurately quantify and categorise data for easy future reference but can also make that data available across processes in the same organisation. It allows you to store an extensive list of customers and any important information regarding them.

CRM makes detailed customer information transferable and accessible to whomever might need it. Being cloud-based and usable from any device with internet connectivity, the communication benefits of mobile CRM are not limited to just the office In the event of any customer grievance, your organisation will be able to retrieve all available business activity and details concerning past purchases and preferences that might assist them in deriving a solution. With CRM, customer support becomes a breeze. Besides the core operations of any business, there are several other smaller tasks that must be completed for everything to function properly. Activities such as filling of forms, sending of reports and addressing legal issues are the ancillary chores that are time-consuming yet vital to the organisation. The CRM systems are designed to take the weight of many of these tasks off your manual workforce with the help of automation. This means better focus and efforts towards closing leads and resolving customer issues. With the automation and centralisation of data, which is accessible across the organisation, every department can seamlessly work together to improve the overall productivity of the organisation. Customising your dashboard helps in to quickly spotting information and with better reporting data, you can make effective decisions to reap the rewards in customer loyalty, goodwill and long-term profitability.

In our foresight, we at 3G Vision have predicted the increasing varied needs and have created the best CRM plan for accountants. The growth of an organisation or business is majorly dependent on its market decisions and investment of funds. Our financial CRM plans automatically analyse available data – customer purchase patterns, history of business, financial elements etc. and suggest the best possible plan that will prove to be successful. All the activities aligned with this process is easily automated thereby decreasing manual interaction. The inbuilt artificial intelligence algorithm analyses the data carefully and submits strategies for future investments. These strategies are derived based on the latest modern technology and are constantly updated to match up with evolving trends and market scenarios. All the details of the customers, partners and stakeholders are recorded in the system, which can be easily downloaded at any point in time. Linking the email communications and calendar to CRM software, one can also automate the sending of emails and other communication through a set of standing instructions. The exceptional Accounting Practice Management software included in this CRM program simplifies all accounting deals. From everyday financial transactions to large-scale business deals, all can be automated and delivered seamlessly. The system is compatible across formats and can be easily integrated with business development tools and apps.

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3G Vision: The Best Clinic Management Software https://www.3gbusiness.com.au/blog/3g-vision-the-best-clinic-management-software/ Fri, 29 Nov 2019 06:39:57 +0000 https://www.3gbusiness.com.au/?p=2228 read more

]]> Clinic management systems are specially designed computer software products that coordinate and integrate all the essential activities involved in the administration and running of skin and laser clinics. It essentially supports the ideology of “One patient, one record” through a smooth flow of information between varied treatments and the clinic system and promotes continual engagement and partnership for better treatment outcomes. It automates activities such as patient care, scheduling, billing, claims processing and other related operations for the clinical practices. By conjoining office workflows, doctors and clinical practitioners can spend more time with patients and lesser time on clerical and admin tasks. Clinic Management applications can be used by private practices, clinic businesses, long term care and behavioural health facilities and other health care organizations.

The cosmetic industry has undergone huge developments in the past few decades and the need for a process automation is high. There are multiple actions and procedures happening simultaneously that it becomes mandatory to incorporate technological assistance in handling them. A Clinic Management software leverages the cloud technologies in full while offering flexibility, cost-saving, fast service, ease of accessibility and sustainability.  It can be employed in all forms of health service providers – ranging from independent practitioners to clinics to established clinic franchisers. With the expansion of the operations, the software automatically scales itself to the provider’s increasing needs without the user having to provide for it. The software is easy to use, at its fullest, right from day one. It requires no initial expenses on hardware, equipment or workforce. This integration system runs on a highly optimized software is maintained, updated and configured in the cloud by skilled IT experts. The users are hence spared from the burden of engaging in any day-to-day activities that go into running it. The admin can decide who is to be granted access to the data and accordingly, anyone can access the necessary data stored in the cloud, from anywhere at any time. They can also use smartphones, tablets, phablets, laptops, notebooks, desktops etc over the internet for this purpose. Data security is one of the striking aspects of a Clinic Management System – it is easy to recover all the data and files from any on-site disaster. Here, the data is stored in the cloud, where it remains safe and is continuously backed up.

At 3G Vision, we offer one of the best Clinic Management Systems in Australia. It is a two-way integrated programme that facilitates both the patient and the doctor, hospital or medical institution. Our formula to the Clinic Management Software is ‘fit it and forget it’. Easily installable, the software functions with no manual interventions require. We provide a total IT hosting and operational service based on cloud computing technology, which eliminates all the hassles caused by traditional hardware and software upgrades, breakdowns and obsolescence. Right from patient registration to follow up to billing to even insurance formalities are scheduled and run by the system. It maintains a record of the patients, which include personal details, visits to the hospitals, health and medical history, medication, surgery details and more.

The fully automated process of our Clinic Management Software leaves no room for any error and mistakes which were earlier common in the manual method of clinical management. One of the major advantages of this automation is time and cost-cutting. There are no more endless waits in queues, struggling to find treatment notes, scripts and other facilities and takes away the burden of storing and carrying piles of documents and records.

Addressing the need to cut down paper use, this system eliminates all the antsy paperwork and records and stores data in an electronic format. The system integrated with the calendar and the availability of the doctors before scheduling appointments so that there is no inconvenience. It employs a powerful search engine to set up an appointment for the patient. The software also assists the staff in knowing the availability of the rooms for the patient’– everything at the click of a button. The follow-up feature of the software sends alerts and reminders using SMSs and emails wherein it notifies the patients about the future appointments and schedules. The software includes a queue-calling module. With this, patients can check how fast the queue is moving and when their turn is at any location. Coming to inventory of the medical clinic, it keeps a track of the products, equipment, instruments and other necessary items in the stock. The system automatically generates expiry alerts for the drugs in stock ensuring that there removed timely and replenished with new stock. Integrating with the financial management systems, it assists in accurate medical billing to the patients. There is seamless connectivity with the top accounting software, which eases the tasks of accountants.

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3 Reasons a CRM is a Must-have for Small Business https://www.3gbusiness.com.au/blog/3-reasons-a-crm-is-a-must-have-for-small-business/ Mon, 23 Oct 2017 23:55:54 +0000 https://www.3gbusiness.com.au/?p=1706 read more

]]> Are you still running your small business sales and marketing activity on spreadsheets, an email inbox and Post-it notes? That may have been suitable when you were just starting out however, it makes you vulnerable to mistakes as your business grows. We find many small business owners often procrastinate when it comes to utilising better business systems. Are you holding off on setting up CRM software for your business? Not even sure what a CRM is? Then you’re missing out on a powerful tool to make your business run smoother, more professionally and gives you capacity to scale up your activities. You’ll find CRM software in every major business across the globe, and the sooner you get the software, the sooner you’ll benefit.

CRM (Customer Relationship Management) software can save you time, money and guesswork and can help your business get ahead. Still not convinced? Here’s 3 reasons why a CRM is a must-have for any small or startup business.

  1. More organised and efficient
    CRM software can help you setup systems and processes so admin tasks can be done in a fraction of the time. This means your CRM can save you money on wages or increase productivity. No matter which way you look at it, it will make you more profitable. Better yet, with CRM software, you minimise the risk of human error.
    With countless functions including calendar integration, updated client information and record keeping, you can focus more on sales and marketing helping you become a disruptive innovator in your industry.
  2. Pattern analysis helps your business make smart decisions
    Once you’ve been using CRM software for a while, you’ll collect enough historic data to analysis behaviour patterns within your business and the activity of your clients and customers. You can then make accurate predictions about future client and company behaviours. You can use this information to identify potential unwanted behaviors, such as clients ending contracts, missing payments or making complaints, and tackle it proactively. You can also analysis where your business is running efficiently and further optimise your processes. All of this allows your business to save staff hours and keep customers happy. This leads to reduced expenses and ultimately a more profitable and more successful business.

Plan and implement for growth strategy
How are you going to grow your business? What sales and marketing activity is most efficient and effective? Without CRM software you might find it difficult to keep a track of your numbers. When it comes to weekly, monthly or annual reports, without a CRM you may find it labour intensive to compile the relevant data you need plan and implement your growth strategy. Without accurate reports it becomes easy to make false asumptions which may impact on the health of your business. With CRM software, all of your historic data is stored safely in one place. The software can generate the reports automatically so you can make better decisions, and the data will be completely up-to-date and accurate. All this gives you a better understanding of your business so you can expand.

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3G Business Excel Like Spreadsheets https://www.3gbusiness.com.au/blog/3g-business-excel-like-spreadsheets/ Mon, 30 May 2016 03:35:02 +0000 http://dev.wpdev.com.au/3g/?p=36 read more

]]> Excel inspired UI
Read/Write XLSx, XLS, CSV and TXT Files

 

Spreadsheets

 

Microsoft Office Inspired UI

 

Office_UI

The 3G Business Spreadsheet provides the UI experience your end users have come to expect from today’s most popular office productivity suite. It includes full integration with the 3G Business Suite of Applications so you can quickly access all cloud spreadsheets without sacrificing the feature set you are use to.

 

Straightforward and Easy-to-Use Spreadsheet

 

winforms-excel-inspired-spreadsheet-control

The new 3G Business Spreadsheet is an Excel inspired control and provides you with the ability of accessing various spreadsheet file types directly within your 3GB cloud environment. It can load, convert and save workbooks to the XLS binary file format and can export and import XLSX, CSV and TXT files.

 

Spreadsheet Charts

 

winforms-spreadsheet-chart-02

You can summarise worksheet data visually and make data interpretation easier using a variety of charts. Create a simple chart and then customise its appearance for maximum effect. Apply one of the predefined chart layouts and styles or adjust chart elements manually. You are provided with the following chart types; Column Charts, Line Charts, Pie Charts, Bar Charts, Area Charts, Scatter Charts, Stock Charts, Radar Charts

 

Automated Formula Calculation

 

Automated-Formula-Calculation-Engine

3G Business formula calculation results have been engineered to closely match those of Microsoft Excel. Automatic and manual calculation modes are supported. You can evaluate worksheet formulas, view help and explanations on how to use them plus much more.

 

Cell References

cell-references

A formula can contain references to other cells or cell ranges within the same or different worksheets. The following references are supported:

  • A1 and R1C1 References
  • Relative, Absolute and Mixed References
  • Cross-Worksheet References
  • 3D References
  • Structured References

The Name Manager helps end-users to manage named ranges and defined names.

Built-in Spreadsheet Functions

 

Built-in-Spreadsheet-Functions

 

he 3G Business Spreadsheet Control supports a comprehensive range of functions for use within formulas. Function categories include:

  • Mathematical
  • Statistical
  • Date & Time
  • Text
  • Financial
  • Logical
  • Lookup & Reference
  • Engineering
  • Information
  • Database
  • Web
  • Real-Time Data function

3G Business is the first complete suite of business applications that delivers a whole new level of efficiency by eliminating the need for other applications, for costly and complex integration and for expensive customisation. 3G Business comes with 26+ converged apps, so there is no need for integration. You can customise them yourself so there is no need for customisation engineers.

 

 

 

 

 

 

 

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Stop Playing with toys like Office and Google Apps! https://www.3gbusiness.com.au/blog/stop-playing-with-toys-like-office-and-google-apps/ Mon, 30 May 2016 03:35:02 +0000 http://dev.wpdev.com.au/3g/?p=37 read more

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Everybody knows MS Office™ and Google Apps, suites of applications that make it easy to create, view and edit Word, Excel, Email and other documents. The need to work with these types of documents has become a necessity as businesses exchange information with one another and their Customers. But businesses also know the limitations that come with these business-unready tools. It’s too easy to lose control of important business data: valuable information is stored in separate files and in various locations; information in one application can’t be accessed by another; there is little if not zero automation within and across your business applications.

There is increasingly a need to work with standard file types and the need to innovate so you can increase sales and business productivity dramatically – managing this has always been a complex and expensive exercise. Either you keep using standard office tools and put up with the wasted salaries on staff performing unnecessary tasks and processes, or you implement a tailored business solution designed for your specific business processes, which is hugely complex and expensive and can be afforded by only Large Enterprises.Not Any More!Working with standard file types and implementing a custom business system can now be achieved by ANY BUSINESS – including the smallest of businesses.

Introducing 3G Business – THE all-in-one business system with 26 Converged Apps built on an automation engine that solves the following key business issues (among many other of course):

  • Organised storage of ALL Customer information in one centralised location
  • The ability to access ALL Customer information from ALL applications
  • The ability to Automate within and across multiple applications
  • The ability to Change and Customise any part of your business system yourself

Learn more about this innovative business-ready tool that you can implement and customise yourself even on the smallest of budgets.

Watch this brief video, “How to accelerate the success of your business?” In eight minutes, it shows you how you can build and customise your own business system less expensively, more quickly, and much more easily than ever before.

Business-unready tools like Office™ and Google Apps can be fun to play with – but serious business people know they are the wrong tools for business. Start taking YOUR business seriously – Grow Sales, Reduce Costs and Save Loads of Time – Starting TODAY – with 3G Business.

“We Makie it Easy for Businesses to Grow & Succeed!”

Call Now (02) 8006 1496 or Find Out More

3G Business Will Help You:

  • Increase sales by up to 300%
  • Automate Marketing & Find new customers
  • Increase productivity by up to 500%

For more information please visit our Special Offer Page or visit www.3gbusiness.com.au

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KILL Admin & Grow Your Beauty Business https://www.3gbusiness.com.au/blog/kill-admin-grow-your-beauty-business/ Mon, 30 May 2016 03:35:01 +0000 http://dev.wpdev.com.au/3g/?p=38 read more

]]> Clinic_Email

 

Increase Productivity by 50%, Grow Sales by 30% & Get More Customers.

3GB Clinics CRM – Get Organised, Sell More & Grow Your Business. If you have a clinic or beauty business you are more than likely using 4 to 5 different applications that are costly and HUGELY inefficient. 3GB Clinics CRM Eliminates the need for multiple applications and comes with an automation engine that enables clinics to automate most, if not all, repetitive business tasks and processes.

Enquire now and be Inspired. Enquire Now!

 

apps4Get Organised – All-in-One

redtick  Kill Admin
redtick  Mng Staff, Bookings & Customers
redtick  Any Device Calendar
redtick  Auto Invoices & Accounts
redtick  Get Back More Time
redtick Grow Productivity by atleast 50%

 

 

Enquire now and be Inspired. Enquire Now!

AutoPilot2

Sell More

  Increase Repeat Business
  Convert More Leads
  Close More Sales
  Increase Loyalty
  Sell More Packages
  Increase Sales by 30%

 

 

SALES1

Grow Your Business

  Automate Marketing
  Get More Bookings
  Get New Customers
  Sell More Products
  Easier, Faster and Cheaper

 

 

 

If you have a Clinic or Beauty Business you have a booking system to manage bookings; you either use Outlook or Gmail to manage customer & staff emails; you use a PC or Mac to store template documents, consent forms or pictures and use word to create documents or letters which then you convert into PDF. You also are probably using a different system to manage your leads, marketing and sales.

Wouldn’t it be great if all these were on a single system? Wouldn’t it great if all these apps could talk to one another? Imagine: your Email talks to Word and tells it to write a personalised letter and attaches it to a personalised email and send. This is the power of 3GB Clinics CRM with Application Convergence – applications that talk to one another automatically. Read on and be amazed!

Enquire Now and be Inspired. Enquire Now!

3GB Clinics CRM Suite Come With: 3GB Word, Email, Fax and SMS Clients, Contact and Action Management, Case Manager, Treatment & Service Manager, Product Manager, AutoPilot Marketing with Campaign Manage, Automation Engine with Auto Business Workflow, Lead Manager and Sales Pipeline, Calendar System with Appointment Manager, Meeting Invites and SMS Confirmations, Sales, Payments & Accounts with Auto Invoices, Auto Document Generation, Management and Storage with Exchange, iPad and Google Calendar Integration.

jk
Jim Kostakis
CEO, Australian Laser & Skin Clinics

“Implementing a new Business System for all our clinics was a serious challenge. 3GVision took care of everything from importing customer & product data to training of all staff; they did what others couldnt.”
eds
Emanuel de Sousa
CEO, 3G Vision

“I challenge you to find a better Clinic System! 3GB Clinics CRM comes with 26 Apps and is the only Clinic System with CRM, Sales and Business Automation.

 

3gvision_logo2_Trans

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3G Business CRM Private Cloud https://www.3gbusiness.com.au/blog/3g-business-private-cloud/ Mon, 30 May 2016 03:35:01 +0000 http://dev.wpdev.com.au/3g/?p=39 read more

]]> Private_Cloud1

We are very excited to announce “3G Business Private Cloud”

3GB Private Cloud – All the benefits of Software as a Service (SaaS) without browser issues and the poor Graphical User Interface (GUI).

3G Business Private Cloud, comes with 26 Business Applications delivered via a familiar Microsoft Office user interface, no need for 1 app for this and 1 app for that with all data stored in one place. Now you can access your entire business on a Private Cloud anywhere, anytime from any device.

Image using your IPad to view all customer enquiries, all work completed by all employees and the ability to send emails with an 3GB Outlook like email client. The power of a win app running on the cloud accessed via an iPad.

Cloud doesn’t have to look like this:

gmail

Imagine this on any device:

3GBEmail

With the main benefits that ALL your Business Apps and Business Data is in one place that you can view any time on any device.

What 3G Business aims to deliver:

  • Simplify and automate parts of your business – Save 50% on admin costs.
  • Automate Marketing – Finds new customers and greatly increases sales.
  • Streamline and Automate Sales – Increase sales by at least 30%.

Now you can compete with large business.
3G Business is an All-in-One business system with CRM, sales, marketing and business automation, 3GB automates almost all your sales, administrative functions, marketing and account management, and hands you back valuable time to grow your business and address your Customers’ needs better.

The Complete 3G Business Suite Come With: 3GB Word, Email, Fax and SMS Clients / 3G Messaging System – Email, Fax, SMS, VMS & Phone / Contact and Action Management / Case Manager, Job & Service Manager, Product Manager / AutoPilot Marketing with Campaign Manager / Automation Engine with Auto Business Workflow / Lead Manager and Sales Pipeline / Calendar System with Appointment Manager, Meeting Invites and SMS Confirmations / Sales, Payments & Accounts with Auto Invoices / Auto Document Generation, Management and Storage / Exchange, iPad, Skype, Google Calendar and Web Integration.

For more information on how to improve your business please visit our visit our web site www.3gbusiness.com.au

 

ebook

New E-Books

VideoAP

Into Video

nxg_website

New Web Site

 

 

 

 

Emanuel_Sig

 

 

 

 

 

Emanuel de Sousa – Sales & Marketing

emanuel@3gvision.com.au  | www.3gbusiness.com.au

 

 

 

 

 

 

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What is the Next Technology Big Thing? https://www.3gbusiness.com.au/blog/what-is-the-next-technology-big-thing/ Mon, 30 May 2016 03:35:01 +0000 http://dev.wpdev.com.au/3g/?p=40 read more

]]> Having spent many years in the technology corporate space working with mobile operators, mobile vendors, computing hardware & software providers and as a business consultant has enabled me to look at technology from a different perspective.

If we consider the main drivers for the evolution of technology being Information, knowledge and intelligence what it is and where we are, we are best positioned to understand what will evolve technology, business and in some cases how it will impact current and future business models.

What is Information, Knowledge and Intelligence?
Having asked myself this question many years ago the following are the definitions that I created:

  • Information: Generic raw data, news, radio, internet etc
  • Knowledge: Accumulated topic specific, segment specific information
  • Intelligence: Knowledge with ACTION

If we consider the above definitions and where technology has been and where it currently is, we quickly come to the following conclusion:

  • Up-to early 2000’s
    • Telephony, the internet, 1st Gen Software = Information
  •  Up-to early 2010’s
    • Specialised segment specific web sites, CRM systems 2nd Gen Software = Knowledge
  • 2010 – and beyond
    • The Dawn of Automation, knowledge with action, 3rd Gen Software = Intelligence

What will evolve technology and business?
If we look at how we have managed both the buying and selling processes over the past few decades there has been numerous advances in technology that enables us to SERIOUSLY improve how we serve our customers.
Currently we hear numerous companies talking about AUTOMATION, automate this and automate that. The key is Intelligent Automation, if I know (knowledge):

  • When my customer wants to buy?
  • What my customer wants to buy?
  • How much they are willing to pay for it?

I can automate all the mundane and repetitive stages in sales process whilst (not forgetting to maintain the all important human contact at the critical stages in order to maintain rapport and a good relationship with my customers) delivering total customer satisfaction.

Ask yourself does your business have or is working towards creating a knowledge base system that houses ALL your customer information in 1 SINGLE DB that enables either a human or automated process to better serve your customers?

By understanding how and when to offer intelligent technology automated solutions alongside THE ALL IMPORTANT human contact will bring about the new winners and losers in the new Intelligence market place.
The future businesses and business models will be all focused on Intelligence –

“Knowledge with Action”

What is the next technology BIG THING?
If we look at technology per se and the OSI model, the main technnolgy BIG THING milestones can be summarised as:

  • 1980′s – Transport Convergence – Optical Fiber
  • 1990′s – Network Convergence – TCP/IP
  • 2000′s – Platform Convergence – Win, Mac, Web
  • 2010′s – The only one left is Application Convergence – ??

So the Next Technology Big Thing will be how to deliver ALL Applications in 1 Database and 1 Database in all applications that enables either a human or automated process to better serve your customers, an intelligent base system via –

“Application Convergence”

3GB CRM is one of the first Application Converged Systems.

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